— Help center —

Everything you needto ship faster.

Operator-written. No fluff. Step-by-step playbooks for the work you actually do — sourcing, dispatch, recon, marketplace, billing, security.

— 01 / BROWSE BY CATEGORY —

Pick the surface you're working in.

01

Getting started

First-day setup, invitations, and the day-one playbook to your first scored opportunity.

02

Acquisitions

Sourcing, scoring, bidding and won-auction follow-through across every connected channel.

03

Operations

Dispatch, transport, recon and yard — how the relay works and what to do when it stalls.

04

Sales & marketplace

Listings, syndication, leads and desking — turning a reconditioned product into a sold one.

05

Billing & account

Plans, invoices, taxes, founding-cohort terms and how to cancel without friction.

06

Trust & security

Encryption, tenant isolation, the audit log and our Loi 25 / PIPEDA / GDPR posture.

— 02 / ALL ARTICLES —

Read everything we've written so far.

— GETTING STARTED —

Getting started with SENTINEL Trader
A 5-minute tour of your first day on the platform — from invite to your first scored opportunity.

— ACQUISITIONS —

Your first acquisition, end to end
Source, score, bid and dispatch your first vehicle without leaving the platform.

— OPERATIONS —

Dispatching vehicles to pickup, transport and recon
How SENTINEL routes a won vehicle from the auction lane to your front line — and what to do when something stalls.

— SALES & MARKETPLACE —

Listing a vehicle on the marketplace
Take a freshly reconditioned vehicle from the recon bay to a live listing — photos, pricing and syndication included.

— BILLING & ACCOUNT —

Billing, plans and what you actually pay for
How pricing works, what's in each plan, how invoices are issued and how to cancel without friction.

— TRUST & SECURITY —

Security, compliance and the audit log
How SENTINEL protects your data, how we comply with Loi 25 / PIPEDA / GDPR, and how to read the audit log.

— STILL STUCK? —

Talk to a human.

If you didn't find what you came for, send us a message. We read every one — and we'll route it to the right person on the team.

Open a conversation